Demo model - fake data only.
Demo model - fake data only. Shown as a repair/service example, but the logo, services, forms, statuses, messages, languages, colors, and workflow are replaced with your business setup in a client build.
Customer tracking portal

Track your request

Customers enter their reference number and see case status, staff messages, approval steps, scheduling details, and contact information without calling the business.

Use sample reference RSM-260714
Request review

RSM-260714

Sample service request - Review, quote, and scheduling needed

CustomerDemo Customer ReceivedToday 10:24 AssignedTeam Lead Next stepQuote / schedule approval
Status history
Request submittedCustomer completed the online intake form.
Received by teamService team accepted the case and checked contact details.
Reviewing requestTeam is reviewing the service details and next step.
Quote or next step sentCustomer receives price, schedule, or approval message.
Waiting for approvalNo work starts until the customer confirms.
Work in progressTeam completes the service after approval.
Ready / completedPickup, delivery, dispatch, or final handoff.